A major storm could take 12 to 16 hours to complete after the storm ends. Cleanup goes on for several days after the storm.
The main roads are always plowed first, then the secondary roads, once those are completed, they plow the side roads. We only salt hills and intersections on residential roads; we are limited to our annual salt deliveries so we must limit the amount of salt we use.
Plows have to make four to six passes on a street to clear it curb to curb. It is best for residents to wait, if possible, until we’ve finished plowing before shoveling out your driveway approach. We cannot prevent snow from being deposited in driveway approaches and we do not have the man power to clear them out.
Yard damage is inevitable, if you receive damage to your devil strip, call the office to report it, we will send someone out to inspect the damage and make required repairs to your lawn. These repairs may not take place until spring.
Despite the high level of service provided, no guarantee can be given that the roads will be completely clear of snow and ice.