Utility Payment Options

Questions & Concerns

For all questions and concerns regarding payments, contact the Payment Center, Monday - Friday, 7:30 a.m. - 4 p.m at 330-633-0853.

  1. Automatic Bill Pay
  2. Mailed Checks
  3. Online Bill Pay
  4. Payment Center
  5. Pay By Phone

Automatic Bill Pay

Save yourself the cost of a stamp and the challenge of mailing your check in time; you can sign up for the Utility Direct Payment Program which will deduct your bill from your checking or savings account by using an Automated Clearing House form.

Once the form is filled out and returned, your account will be updated. You will still receive a bill, but it will state: "Do Not Pay. This Amount Will Be Deducted From Your Checking Account."

Access the Utility Direct Payment Program Authorization Form (PDF)